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Friday, May 12, 2006

Replace People With Monkeys in the Call Center!

Forget offshoring your call centers to India. Just hire a bunch of rhesus monkeys! Well not quite, but Harvard psychologists have inferred from their rather interesting experiments that rhesus monkeys can indeed discern between spoken Dutch and Japanese, though they obviously cannot extract the semantics of what's being said.

Spkydog of course is a bit more evolved than monkeys. He has gotten fairly good at extracting the semantics from human speech... "nice doggy" means wag your tail because you're about to get a treat, "bad dog" and various utterances not worthy of print means duck because you're about to get beaned with a shoe!

http://www.news.harvard.edu/gazette/2006/05.04/09-infer.html

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